Feedback for Leaders
Last updated: October 4, 2019
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the https://www.focus3.com website (the "Service") operated by Focus 3, LLC an Ohio Limited Liability Company ("us", "we", or "our").
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply is true, correct and complete.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Availability, Errors and Inaccuracies
We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.
Focus 3, LLC ("us", "we", or "our") an Ohio Limited Liability Corporation operates the https://www.focus3.com website (the "Service"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information ("Personal Information"). We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.
We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.
Analytics. Company utilizes Tracking Information to access anonymous data to help us understand how our Services are used. We use Tracking Information to customize content for you and improve our Services. Google Analytics and Keen.io provide reports to Company with website trends without identifying individual visitors.
Providing the Services. We use your Personal Data to provide the Services, provide customer service/support and communicate with you regarding the Services and new features. If you are a Customer, it enables us to track your use for customer service purposes. We use the Programming Information created by Customers to provide the Services to End Users connected to the Customers. If you are an End User, we use your Personal Data and history of access to identify you, enable you to establish feedback using comments and track your use of the Services for customers.
Validating Access to Content. For Customers, we use the Personal Data of customers tied to Programming Information and Program History to validate your right to use our Services. We use the Program History and history of access by End Users tied to their Personal Data to validate the identities of End Users and track their use to report to Customers as a part of our Services. These are essential components of our Services.
Direct Marketing. We use Customer Personal Data to communicate with you regarding the provision of the Services, but also to let you know about additional features and services we provide that may be of interest to you. If you do not wish to receive marketing communications, you may opt out at any time by contacting us at [email protected]
Sales Prospecting and Service Delivery. Focus 3, LLC may collect information regarding your business or professional interests to facilitate selling Focus 3, LLC products and services. Focus 3 LLC is a business to business service provider and all transactions for content from the site are solely for business use. All End Users of the Focus 3, LLC blog(s) are intended to be business professionals pursuing business content and End User information may be enhanced through analytics and tracking techniques to build profiles suitable for Focus 3, LLC products and services.
We will not sell, rent, or share Personal Data with third parties outside of our company without your consent, except in the following ways:
Customers. Our service involves providing a platform to present course content to Customers who may share the content with End Users and End Users from Customers may access content directly.. This involves presenting the content and ensuring that certain End Users have accessed and reviewed the content for the benefit of both the Customer and End User. As such, we share End User contact information and applicable End User Program Information access history with Customers to confirm End User attendance and review of the content when requested.
Comments. If you post a comment, it may be shared with other End Users accessing the Program Information and the Customer that posted the Program Information. Once posted, comments cannot be edited, but may be deleted by contacting the Customer that is providing the Program Information.
Accounting Services. We use Quickbooks for accounting services and processing payments for clients not using credit cards but Automated Clearing House (ACH) transactions, bank deposits or checks for compensation for services. End Users who subscribe to or register for certain services with Focus 3, LLC may be recorded as a customer in Quickbooks along with transaction details including date, time, payment method and other product, service and contact information. Quickbooks does not retain any credit card information on behalf of Focus 3, LLC.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
Shopify provides an e-commerce shopping site and checkout portal for Focus 3, LLC and our branded products. Shopify processes transactions using Stripe and other payment options including PayPal and Google Pay. Shopify retains customer contact information and order details including transaction data and dates and visitor site usage information. No credit card information is stored with Shopify and the checkout window is a PCI-DSS Compliant SSL encrypted checkout portal.
We support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you. Our payments partner Stripe is a PCI Compliant Third Party Data Processor.
Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.